Legal Notice
Company Identity
- Legal name
- arcaroam.com
- Legal form
- Private Entrepreneur (PE)
- Registration number (EDRPOU)
- 17057872
- VAT status
- Single tax payer; VAT optional.
- Registered address
- Business Center 'Astra', 45 Velyka Vasylkivska Street, Kyiv, 03150, Ukraine
- Legal representative
- Laura Meyer, Managing Director
Contact Details
- contact@arcaroam.com
- Phone
- +380 637 405 2947
Regulatory Information
We operate in compliance with the Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 03.09.2015, the Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023, the Law of Ukraine No. 2297-VI 'On Personal Data Protection' dated 01.06.2010, the Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16.12.2020, and the Law of Ukraine No. 270/96-VR 'On Advertising' dated 03.07.1996.
Tour operator activity, where applicable, is regulated by the Law of Ukraine No. 324/95-VR 'On Tourism' dated 15.09.1995, including financial guarantee requirements.
Consumer Dispute Resolution
In accordance with the Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10.06.2023, consumers may submit complaints to us using the contact details above. If a dispute cannot be resolved directly, consumers may contact the State Service of Ukraine on Food Safety and Consumer Protection (competent authority) or seek judicial protection in accordance with Ukrainian law.